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Thursday November 2, 2006
Bringing Innovation to the Front Lines
Front line employees, those closest to the customers and the action, can be a powerful component of any innovation program. Engaging a wider and more diverse slice of the population leads to new perspectives and new ideas - beyond those that the "usual suspects" come up with. Front line innovation is also a powerful mechanism for employee engagement - unleashing passion that helps to create a shared sense of responsibility for any business's future.
This presentation will explore the value of front line innovation through examples of companies implementing the program. The speaker will also describe the principles involved in designing a successful front line program, provide mechanisms in use by companies to foster innovation engagement, and potential pitfalls to watch out for.
Presenter
Amy Muller - Director, Strategos
Amy is a Director at Strategos where she focuses on helping companies turn technologies into profits. With experience in both corporate strategic planning and technology development, she has led major engagements to help clients tie technologies to customer needs and profitable business models. She frequently publishes articles on innovation topics including metrics for innovation and bringing innovation to the front lines.
Prior to joining Strategos, Amy was a Director of Corporate Strategy at AT&T. Her work there focused on developing approaches and processes to re-evaluate the core economic, technical, and customer drivers of the communications industry. Amy founded AT&T's Opportunity Discovery Department, a group dedicated to bringing new tools and insights to AT&T's strategy processes and to strengthening external points of view through both external and internal networks. Her group introduced Scenario Planning to AT&T and led major strategy projects across all of the company's businesses.
Amy holds a PhD in chemistry from the University of Minnesota and a BA from Dartmouth.
Event Logistics
Time: 6:30 - 9:30PM Date: Thursday, November 2, 2006
Location: Stevens Institute of Technology
Hoboken, New Jersey
Cost: Until October 26: $25 - PDMA, $35 - Non-Member, $10 – Student
After October 26: $ 30 - PDMA, $ 40 - Non-Member, $15 – Student
Format: Networking & Deli Buffet / Presentation / Networking
PDH: 2 PDH
***PDMA Members: If you bring someone, who is not a yet a PDMA member, who registers at the above listed price, your attendance fee will be waived!***
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